Career Opportunities
đ˘ Weâre Hiring: Operations Specialist
đ Chapel Hill, NC | Full-Time
Job description
Woodward Financial Advisors is seeking an Operations Specialist to join our growing independent Wealth Management firm located in Chapel Hill, NC. Come be a part of our team of hardâworking, dedicated, and fun-loving individuals!
The Operations Specialist is a core operations role that will make immediate meaningful impact. Youâll be integral in our office functions and provide a high level of operations and administrative related service to our end-clients and internal advisory teams.
This role has wide-ranging potential. Depending on interest levels and skill sets, we can see the Operations Specialist as being a career role or an entry point to a future firm opportunity.
What youâll get to do immediately:
- Answer and receive inbound phone calls from clients, vendors, Partner services, etc..
- Send and receive all physical mailing for the office and our clients
- Making sure in office inventory for client meetings are fully updated and stocked
- Assist with new and existing client scheduling
- Assist with existing client paperwork, including form preparation, obtaining client signatures, document submission, moving money, and follow-ups
- Assist onboarding of new clients to our custodians
- Communicate with clients on the status of cash distributions/deposits, and all money movement operations activities
- Assist with developing and refining internal work-flow systems, including implementing adjustments to business processes in our client relationship management (CRM) software
- Serve as the firm's administrator for our managed 529 college savings accounts.
- Take the Financial Paraplanner Qualified Professional program, beginning within six months of hire
You are a good fit if you:
- Are supremely organized and detail-oriented
- Have a demonstrated affinity for operations and procedures
- Can identify and meet client and custodian needs and requirements on time
- Have the ability to prioritize multiple different tasks and projects
- Are a self-starter with a passion for delivering exceptional client-centered service
- Possess exceptional interpersonal skills
- Can work independently, performing multiple tasks efficiently and seeing them through to completion
- Show confidence when dealing with clients and fellow team members
- Can write clearly and concisely
- Have a Bachelorâs degree or higher
- Have a good working knowledge of the Microsoft Office suite
You are a GREAT fit if you have ALL of the above qualities, plusâŚ:
- Love giving and receiving open and direct feedback
- Consistently wonder how you can make a positive, lasting difference in someoneâs life
- Have always wanted a job title of âProblem Solverâ
- Live for organization, as well as structure and systems, yet can still think creatively
- Know that itâs always paying attention to the little things that separates the good from the great firms
- Derive immense satisfaction when paperwork is filled out correctly
- Desire and thrive with plenty of autonomy
- Have an unexplainable love of checklists, processes and procedures
- Regularly find yourself thinking about how to improve current systems
Who we are: Our firmâs culture and human capital are our most important assets. In addition to placing strong importance on hiring and retaining the best and brightest minds, we walk our talk by providing:
- A competitive base salary with a performance-based pay program and career track
- Health, dental and vision insurance
- 401k, with annual employer contribution
- Educational reimbursements (continued education, conference attendance, training budget, etc.) as well as paid professional dues
- Mentorship and learning opportunities in a collaborative team environment
- A one-month paid sabbatical after being with the firm for five years, and every five years thereafter
Where we live and why we love it: Pursuing a career in Chapel Hill, NC means you will enjoy a historical trend-setting location full of outdoor sights, a multicultural university town, and a great quality of life. We are:
- Brand new office space with free gym access and gated parking
- Pursuing a career in Chapel Hill, NC means you will enjoy a historical trend-setting location full of outdoor sights, a multicultural university town, and a great quality of life.
- Located midway between the beautiful Blue Ridge Mountains and wonderful sandy beaches of the North Carolina coast
- Regularly on the list of âBest Workplaces for Commutersâ
- Ranked #3 on Newsmax magazineâs list of âTop 25 Most Uniquely American Cities and Townsâ
- Conveniently located within proximity to the Raleigh-Durham (RDU) airport
- Home to the University of North Carolina, the oldest state supported university in the United States and one of the top public universities in the country
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance